PRIVACY POLICY

Information We Collect

When you request a quote or contact us through our website, we collect the information you provide, which may include:

• Name
• Phone number
• Email address
• Service address
• Service type and details requested
• Preferred date/time for service
• Any notes you add about your request

We do not collect payment information through the website.

How We Use Your Information

We use this information to:

• Prepare and respond to your quote request
• Schedule and provide the service you requested
• Communicate with you about your quote, appointment, or service (by phone, email, or text message, based on the contact methods and consent you provide)
• Improve our website and service

Text Messaging (SMS)

If you opt in to receive text messages from us, message frequency may vary, and message and data rates may apply. You can text HELP for assistance or reply STOP at any time to opt out of text messages.

We offer two separate SMS programs, and you may opt into either, both, or neither:

• Marketing texts — special offers, discounts, and service updates.
• Non-marketing texts — quote requests, scheduling, service updates, appointment reminders, and customer care.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All other categories of information we collect exclude text messaging originator opt-in data and consent — this information will not be shared with any third parties, regardless of purpose.

Sharing Your Information

We do not sell your personal information. We share information only:

• With GoHighLevel, the customer relationship management (CRM) platform we use to manage quotes, scheduling, and customer communication. GoHighLevel processes your information on our behalf and does not use it for its own purposes.
• With service providers who help us operate our website (e.g., hosting, email delivery), solely to provide that service to us.
• If required by law.

Data Retention & Security

We retain your information only as long as needed to provide our services and meet legal or business record-keeping needs, and we take reasonable steps to protect it.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect information from children.

Your Choices

You may ask us to update or delete the information we hold about you, or to stop contacting you, at any time by calling (817) 710-7029 or emailing [email protected].

Changes to This Policy

We may update this policy from time to time. The effective date above reflects the most recent revision.

Contact Us

Worth It Window Washing
Fort Worth, TX
(817) 710-7029
[email protected]